Our Services
Technical support & spare parts
Delivery of the machinery on site is just a start of service life of every piece of equipment. The products that we supply will enjoy long and profitable operation life if they benefit from quality and regular maintenance in conformity with the manufacturer’ requirements. We can offer our customers a broad array of technical back-up and maintenance services, including:
- inspection of your equipment fleet by qualified technicians from;
- regular technical consultancy from experienced service supervisors on various issues of operation and maintenance of the machinery;
- delivery of original manufacturers spare parts and components subject to various programs and schedules with due allowance for the requirements and possibilities of the customer;
- consignment stocks of the spare parts can be arranged close to the operation sites;
- delivery of specialized equipment, tools and accessories intended for repairs and maintenance of BELAZ equipment;
- comprehensive service contracts with variable scope of activities and flexible commercial provisions to suit individual needs;
Training of personnel
In the close cooperation with the manufacturer of haulage equipment we would be pleased to offer different training programs for the customer’ staff involved either in operation or servicing procedures. The training programs may include basic courses organized on-site or alternatively the customer may send his staff to BELAZ for in-depth training.
Financial Options
Purchase of new fleet of haulage equipment may be a sensitive investment for mining company or contractor. Sometimes even less significant expenses like scheduled renovations of the fleet with new pieces of equipment can represent quite a heavy capital spending. Often our customers have to adjust their financial flows and focus on other expenses; in cases like this the direct sales contract is hardly practicable. We understand that and propose a wide range of financial incentives which would help the customers to avoid considerable lump-sum expenditures and make the purchase more affordable:
- lease or rent of the equipment;
- deferred payment;
- financing of procurement through the banks.
It’s a common practice that the specific terms and conditions of the above payment methods are subject to negotiations between the parties.